TSB bank to close 70 branches next year as customers switch to online banking

TSB said it will close more branches as use by customers “declines further” and more people are choosing to bank digitally.

It stressed that it will continue to have the seventh largest branch network in the UK, at more than 200.

It said 150 jobs will be affected by the move, but that all staff will be offered alternative roles at TSB.

TSB’s chief customer officer, Robin Bulloch, said: “Closing branches is an incredibly difficult decision to take, but we have to respond to the changes in the way people bank and provide the right mix of services for all our customers now and into the future.

“These changes allow us to maintain an extensive branch presence across the country.

“They are accompanied by a significant investment programme to upgrade branches to better suit customer needs.

“And, where it takes longer to get to the nearest branch, we will introduce more ‘pop-up’ services in communities.”